Kiwi.com Review [2024]: Deep Dive Through Reviews! (2024)

Promising to uncover cheap flights, Kiwi.com is a budget traveler’s dream. But how does it fare against other airfare deal sites? Find out if this should be your new go-to site for finding flights in this comprehensive guide.

Kiwi.com bears the tagline "We Hack the System, You Fly for Less." Sounds promising, doesn't it? With airline ticket prices outpacing inflation, it seems that flying is becoming less accessible to travelers. With the present uncertainty on airline fares, it's hard to predict how ticket prices will go in the future.

That's no reason to put your travel plans on hold! You can still fulfill your wanderlust dreams by turning to deal sites to book airline tickets. Check out other reviews on travel booking sites like Expedia and Scott's Cheap Flights. Or, if you want to change it up this year, you can learn more about CruiseDirect to book your next cruise.

In this guide, you'll learn more about Kiwi.com to see if it truly makes travel accessible for everyone.

‍

What Is Kiwi.com?

Kiwi.com is a website that was built by travelers, for travelers. According to the website, it’s one of the fastest-rising companies worldwide.

The company, founded in 2012, was initially called Skypicker. That same year, it sold its first virtual interline flight from Budapest to Madrid, then to Lisbon. The website has since also added ground transport to its search function.

The company rebranded from Skypicker to its current name, Kiwi.com, in 2016. In 2017, it was recognized by Deloitte’s Technology Fast 50 Central Europe list. It also partnered with Amadeus to build the world’s largest database of local flights.

Even after flights were grounded due to the pandemic, Kiwi.com returned stronger in 2021. Its new focus was on improving the customer experience. In 2022, Kiwi.com received more investments that helped to accelerate its growth.

How to Use Kiwi.com

If you love traveling for less, then Kiwi.com’s services are for you. The company's primary commitment is to make travel more accessible, giving people the freedom to go wherever they want, even on a budget!

Kiwi.com simplifies the search for great travel deals. The company was built by tech innovators seeking creative solutions to hack the rigid system employed by airlines. This is made possible with unique search options, customizable search filters, and travel hacks.

Kiwi.com Code

The Kiwi-Code is one of the unique features available to users of Kiwi.com. It was developed by the team for existing travel systems, allowing users to find flights for less.

According to the website, Kiwi-Code can find 95% of any available flights worldwide. This comprehensive tool checks up to 50 billion flight prices to find the best online deals. Users are also guaranteed the most updated flight information and prices. Simply put, these are flights that don't show up on other sites.

The great thing about Kiwi.com is that it’s independent of airlines and travel agents. This gives the site more freedom to list as many flights for its users. As a result, users can be confident that they're finding the most affordable flights across all airline options!

Kiwi.com 'Travel Hacks'

Another distinctive feature of Kiwi.com is the 'travel hacks' on their site. So, what is a 'travel hack' anyway?

A travel hack is any feature that positively disrupts the traditional flight booking process. The goal is to unlock more flights and itineraries to find the best deals.

• Self-transfer – Find destinations that most airlines don’t offer and build an itinerary for them.
• Hidden cities ticketing – Beat the prices of other sites by offering a different route for less instead of flying direct.
• Throwaway ticketing – Take advantage of the discounts you can get for round-trip fares instead of buying a one-way fare.
• Nomad – The most reliable multi-city search tool for inexpensive flights.

Flexible Tickets

Booking your airline tickets through Kiwi.com provides you with maximum flexibility. There are three options available:

• Flexi
• Standard
• Saver

Since having options is essential for budget travelers, these tickets have different prices. The rebooking and cancellation policies that apply to each may also vary.

Price Alerts

Flight price alerts are a standard feature you would expect from a deal booking site. You can also get that with Kiwi.com.

If none of the available flights on your search appeal to you, you can set alerts for a specific destination. You’ll be the first to know if the flight prices for that particular destination drop!

Additional Features

Aside from travel hacks, Kiwi.com offers more features that help you save money. The enhanced travel search features give you more flexibility in applying customizable filters. Instead of being limited to the website’s search filters, you can find affordable flights with your custom search.

The custom filters available on the website include the following:

• Your preferred airline
• Concrete or flexible time frame for your travel
• Airport radius (if you prefer certain airports)
• Time of flight
• Price range
• Transport options

In addition, there’s a "Search to: Anywhere" feature on Kiwi.com. It's a fantastic tool for any traveler with no specific destination. It unlocks fun travel destinations, even ones you may not have thought of going to. You can still sort your flight searches by price to ensure that you’re not spending more than you have to.

Is Kiwi.com Worth It?

User reviews are one of the best ways to assess the reliability and trustworthiness of a company. Kiwi.com averages a 2.9 rating across various review sites.

The majority of the reviews are positive or 5-star ratings. The consensus among happy customers is that the site helped them find affordable flights. These users were also satisfied with the quality of customer service and ease of using the website.

On the other hand, most users who left negative reviews cited that they didn't get a refund for canceled flights. These users say the customer support team could have been more responsive to their requests.

These are important considerations before using travel booking sites like Kiwi.com.

Our Rating: 3.5/5

Pros

• Ideal for comparing destinations
• Multi-city feature
• Full booking service
• Reliable search radius
• Has its own app

Cons

• Flight changes require approval from Kiwi
• Luggage add-ons go through Kiwi
• Doesn’t cover all local airlines
• Slow website loading time

Travel More for Less with Pilot!

The proliferation of travel booking sites is of great advantage to travelers. Explore Kiwi.com and see if its features fit your travel style and budget. To help build your travel itinerary, be sure to plan your trip with Pilot!